One day my DVD/RW just quite working; but hey, now I've got a real cool cup holder. It will open and close, all wires are secure (I removed and replaced). I'm sure it has something to do with the driver. The PC doesn't recognize the D: drive. The media I got with the PC didn't have a driver for DVD/RW, but I downloaded the driver from the internet, but no good. So I figured the the DVD/RW was dead (3 yrs old). Bought a new one (OEM) ... yeah, same story... the new DVD/RW didn't come with a driver and I can't find one online. Windows XP didn't recognize the new hardware and automatically install the driver.
I went into "add hardware" the DVD/RW is listed there; it's got a big fat yellow circle with an exclamation mark in the center of it. I double click and get the following message.
"Windows cannot load the device drive for this hardware. The drive may be corrupted or missing. (Code 39)." Which by the way, was the same message I got with old DVD/RW.
I was told I may have to re-format my hard drive but I'm really hoping there's another solution for the issue cuz i don't like that one.
I'd appreciate any suggestions or ideas.