A friend has a toshiba A205 S4777 and reinstalled software from manufacturer discs. Afterwards the multi disc driver will not read cds but reads DVDs with no problem. Device Manager shows everything working correctly and computer reads the drive letter. I tried to upgrade the driver and no success. Uninstalled the driver and reinstalled off the manufacturer disk and no success. Where do I go from here?

found answer: Either bad optics drive or the eye is damaged; in this case bad eye

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