We apologize for the inconvenience, ...

Question

GabbyD 0 Newbie Poster

18 Years Ago

I found this site by searching for title. Found a few, but none of their solutions worked and threads were rather old. I'm basically a newbie (I know just enough about computers to get into trouble) so HELP!!!

It all started when my Windows Live OneCare installed nine upgrades; after they installed, I turned my computer off. Next day it worked really slow so I just turned it off again figuring I'd mess with it later. Next day, still slow and warning on OneCare icon of 'your firewall has been turned off, .....' so I clicked on it to turn firewall back on. Worked for a minute then said could not turn on at this time - I must restart computer. So I did and this is what I've seen ever since:

'We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally'

I have tried all of the above as well as F8 which brings me to 'Windows Advanced Options Menu' which has other choices, but NONE work. It keeps going back to same screen as above. I can get into BIOS, but don't know what to change if anything???

Any suggestions???? HELP and Thank You...............GabbyD

microsoft:windows-vista-7-8 troubleshoot-hardware

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1 Reply
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Latest Post 18 Years Ago Latest Post by FaitAccompli

Dani AI

Generated 6 Months Ago

This thread describes a classic post-update boot failure: the machine falls into the startup-recovery loop and the usual F8 / safe-mode choices aren’t getting to a working desktop. The first priority is to protect data, then move to offline repairs that don’t rely on the normal Windows boot path. This approach addresses the symptom described by and the similar report from .

If personal files matter, boot a rescue environment (Linux live USB, Windows PE, or a rescue CD) and copy documents to an external drive before attempting repairs. While in BIOS, confirm the hard disk is detected and the intended drive is the first boot device; avoid switching SATA/AHCI modes unless you originally changed them.

If install/repair media are available, use the built-in recovery tools: try System Restore to a point before the update, then run Startup Repair (repeat 2–3 times if needed). If that doesn’t fix it, open the recovery command prompt and run disk and boot repairs — adjust the drive letter if Windows is not on C:.

diskpart
list volume
exit

chkdsk C: /f /r

bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd

sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

For older XP installs without the WinRE tools, use the Recovery Console commands (replace C: if needed):

chkdsk C: /p /r
fixboot
fixmbr

If offline repairs don’t recover the system, use the rescue environment to image or copy user data and then perform a repair-install or full reinstall. After boot is restored, remove or update the security software that coincided with the failure, create recovery media, and set a restore point.

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FaitAccompli 0 Newbie Poster · Answer 1 · 2008-08-27T20:47:19+00:00

I found this site by searching for title. Found a few, but none of their solutions worked and threads were rather old. I'm basically a newbie (I know just enough about computers to get into trouble) so HELP!!!
It all started when my Windows Live OneCare installed nine upgrades; after they installed, I turned my computer off. Next day it worked really slow so I just turned it off again figuring I'd mess with it later. Next day, still slow and warning on OneCare icon of 'your firewall has been turned off, .....' so I clicked on it to turn firewall back on. Worked for a minute then said could not turn on at this time - I must restart computer. So I did and this is what I've seen ever since:
'We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally'
I have tried all of the above as well as F8 which brings me to 'Windows Advanced Options Menu' which has other choices, but NONE work. It keeps going back to same screen as above. I can get into BIOS, but don't know what to change if anything???
Any suggestions???? HELP and Thank You...............GabbyD

I have the same problem,Only I loaded a different software ,I cleaned out and rebooted whole system to open box status to fix problem,and I TOO still get what your getting We need HELP!!!!!! and THANK YOU forany =)