hey guys, this isn't actually my all-in-one, its my dads but i am trying to help him fix it. First i will give you my dads computer information.
- HP Desktop Jet F4280
-Windows Vista (not sure if its home or whatever)
- He uses HP solution Center
Now my problem is that, he can scan, if he's lucky, parts of the pictures if it lets him, but almost all the time it actually stops before i could do anything, he told me that it worked fine before (not exactly sure how long before was) but now he can't even use the thing. he can make copies, print etc etc, he just cant scan. What ive tried to do is, turn off the firewall, turn off norton, and still a no go. When i push the scan button, the "scan window" would just freeze up and when i click it it would say "HP Cue Scan Flow Not Responding". Another error i get is a screen shot and it happens most of the time so it actually stops the scanner from scanning.
Any help would be GREATLY appreciated for i am stuck, thanks.