I have a Gateway laptop 9300 solo series that has a very wierd temper. When i have the external power supply hooked up the computer it will lock up so I turned it off. On power up the Gateway logo will come up and then beep which is normal then it should go in the windows start up but it dosent it stays on the gateway logo. Know if I power up on battery only it WILL work great normal operations and if I plug in the power supply again it will lock up.
(ACTION TAKEN)-I replaced the extrnal power supply with no results, I've powered up with no battery and AC only with no results and last I've reformatted the hard drive in case on software issues but guess what same thing now what and PLEASE HELP. (One last thought could the electronics in the hard drive be down which relies on transformer power again batt. power makes it work great.)