I have a Dell Inspiron 15 Laptop, Intel CPU, 4gb ram, 320gb hdd, Windows Vista, using McAfee antivirus... No issues or problems after months of use until yesterday.
I was browsing some photos, and a few messages popped up from windows alerting me that certain functions had stopped working and windows explorer had to end task... Eventually a Blue error screen apeared with writing all over it, and my laptop had to restart...
I am given two options:
A) Windows repair mode (reccomended)
B) Start Windows normally
when I chose A, the screen goes black and nothing happens, I tried leaving it for 15-20 minutes and nothing, just a black screen.
when I choose B, the Dell logo appears and the computer begins to boot up, but then restarts and I am back to square one...
I am at a dead and and I do not know what to do, I am currently in Thailand on holiday and all my photos and videos are on my hard disk... I really hope I can get windows back up and running, I would hate to lose all those memories from my trip :(
Any ideas on what I can do to help would be greatly appreciated!