Member Avatar for shawnmel

My Satellite Pro 6100 just stopped working - there is an orange light blinking continuosly and I can't turn it on or off. Also it does not respond to the power supply being connected (AC adaptor). I do not have a battery pack for it! Help!:cry:

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A concise troubleshooting note and context for the Satellite Pro 6100 thread (builds on posts by , and ).

The Satellite Pro 6100 user guide documents what the front-panel LEDs mean: a flashing amber on the DC IN indicator points to a power‑supply problem, while the battery and power LEDs have separate meanings for charging, low charge and standby. (manualzilla.com) (Satellite Pro 6100 User Manual).

A short, safe checklist to try before opening the case or replacing boards:

  • Remove all power (unplug the AC adapter and, if present, the main battery) and press-and-hold the power button for ~20–30 seconds to drain residual charge; then reconnect only AC and try powering on. This hard-reset method often clears stuck power states. (techwalla.com) (Toshiba stuck-sleep guidance).
  • If the DC IN/AC LED still flashes, test the adapter (or swap with a known-good compatible unit). A simple multimeter check or cross‑test with another adapter helps confirm whether the brick or jack is at fault. (pcrepairhelp.net) (how to test an AC adapter).
  • If intermittent power, look for loose/broken DC jack wiring or damaged flat/ribbon connectors around the hinge; the 6100 service documentation shows the connector locations and parts for targeted repair (reseating or replacing a cable can be far cheaper than a full mainboard swap). (opweb.de) (Service manual / parts diagrams).

Historical note: the 6100 was the subject of litigation and a settlement that produced extended-warranty/reimbursement remedies for some owners; that can affect repair options or reimbursement claims. (lieffcabraser.com) (class-action summary).

Document the exact LED pattern and behavior before each test (steady vs. flashing, which LED, when it changes). That record makes diagnosis faster for a repair shop and helps decide if a battery reseat (as reported by ) or a targeted connector/adapter replacement is the most cost‑effective next step.

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Member Avatar for caperjack

dead or alive some laptops need a battery installed to start

Member Avatar for crose

There is a design flaw with this model and a there is a class action law suite in the US.

Basically there is a connector between two boards that flexes as you pick up the laptop and move it around. After a while this connector breaks a bit disconnecting two of the main boards in the system. If you take it to an authorized service center they'll tell you to replace the main board.

Toshiba won't admit that this is a problem, but I believe that the law suit is finding in favour of the laptop owners at this point.

I had one and had to replace it. In Canada they haven't had as much success with the law suite but there is a good chance as they will most likely use the US decision as a precedent.

Member Avatar for shawnmel

There is a design flaw with this model and a there is a class action law suite in the US.

Basically there is a connector between two boards that flexes as you pick up the laptop and move it around. After a while this connector breaks a bit disconnecting two of the main boards in the system. If you take it to an authorized service center they'll tell you to replace the main board.

Toshiba won't admit that this is a problem, but I believe that the law suit is finding in favour of the laptop owners at this point.

I had one and had to replace it. In Canada they haven't had as much success with the law suite but there is a good chance as they will most likely use the US decision as a precedent.

Thank-you for this information! I actually got my laptop to resume working by taking the battery out and putting it back in! Do you know where I can find more info. on the lawsuit?

Member Avatar for Dasiplan

old threads never die!

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