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I had a trusty external hard drive for many years, it was a 500gb Seagate which worked fine up until the other day when the internal port for the mini usb detatched from the board and I was left w/ no way to connect it to my laptop..
Seagate failed to help me at all and external sources directed me to get another enclosure for the hard drive which I finally found @ my local Staples here in town..

It is an I/O Magic 3.5" USB 2.0 Enclosure (Works w/ IDE & SATA) I thought I was saved..:D
When I got it home I was able to figure out the assembly and got it powered up and so I thought that I was good to go..
There was no installation cd and the directions stated to simply plug it into my USB port and the laptop would do the rest.. but I got nothing.. not even a blurb on the screen and so I was sad.. :(

I have tried some of the trouble shooting techniques listed online as well as w/ IO/Magic's insert to no avail.. (not that I really know what I am doing anyways :/ but I tried) I can get other items to work via my USB ports (there are three of them) but not the hard drive..

If anyone can direct me into getting this to work I would be greatful..
or as an alternative if someone can point me to a better method of retrieving my good from this hard drive perhaps..??

I have had no luck getting support from IO/Magic despite their good reviews online for customer service..
not even a phone call back yet.. pft!

I am using Windows7 64-bit on a Sony VAIO VGN-NW350F

Thank you in advance gentlemen,

z

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Last Post by mindmergepk
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What do you mean by "internal port for the mini usb detatched from the board"? What is the model number of the broken drive?

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Normally this sucks that really made me sad.
Way back in january i was formatting my external 1tb hdd and the power went out oh wait stuff this HDD so i gave it to my mom nothing but then i try this program called Ease Us partition pro and i got my 1tb back sadly it died bcauz i dropped it 3 months ago

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