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I have a VGNS360. The HDD died and I want to replace it, but I can't open the case. It seems to have a screw or something holding it closed near the center behind the mousepad. Is it just stuck and I need to pry a little harder? Or is there a hidden screw of someother fastner.

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  • Latest Post Latest Post by jbennet

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Short version: that single screw behind the trackpad is probably holding the palmrest/top case rather than the hard drive itself. On many Sony Vaio S‑series machines the HDD sits under the palmrest/keyboard, so you need to remove the top assembly (keyboard/palmrest) to reach the drive.

Basic safe sequence to follow

  • Power down, unplug and remove the battery. Work on a nonconductive surface and discharge static by touching a grounded metal object.
  • Remove any obvious external covers first (memory/RAM hatch, optical drive if it pulls out). Take out all visible screws on the bottom, including those under rubber feet or small covers.
  • Use a plastic pry tool to release the palmrest/keyboard clips around the bezel. There are usually a few hidden screws under the keyboard/palmrest; lift the keyboard front edge gently to expose the ribbon connector, flip the latch, and disconnect the cable before fully removing the keyboard.
  • Once the palmrest/top case is off you will see the HDD in its caddy/bracket. Remove the caddy screws and slide the drive out.

Practical tips and cautions

  • Photograph each step and keep screws organized so reassembly is straightforward. Use a small Phillips driver (PH0/PH00) and a plastic spudger; avoid metal prying near circuitry.
  • That center screw you noticed is commonly a retention screw for the palmrest—do not force the case open; search for hidden screws under feet, labels, or the optical drive bay first.
  • pointed to a photo guide earlier that can help if you need step images. earlier reminded you to consider warranty — if the laptop is covered, an authorized Sony repair avoids voiding service.

If unsure at any stage, stop and consult the official service manual for your exact model or a local technician.

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Member Avatar for DeviousRidr

Member Avatar for jbennet

dont open it if its still in warrany or youll void it

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