I'm trying to install an HP DeskJet640C printer and have the installation CD and instructions.
This is what it tells me before the prompts even come up to start installing and configuring. When I select to run the CD through the Run window, it says "This driver is not supported on Windows 2000." (I have XP, so who knows what that is).
When I connect it via USB it copies the files and then comes up with a prompt that says "There was a problem installing this hardware. An error occurred during the installation of this device. The RPC server is unavailable."
I've even tried going to the Printers and Faxes screen to Add A New Printer but it tells me "Operation could not be completed. The print spooler service is not running." What the hell is that?
I've installed printers before so I know it's not my own stupidity. I've also tried installing 2 other printers on this computer and have had much the same problem so surely it's not a problem with the printers.