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my emac was "frozen" in a word document so I turned it off and then on manually. It did not return to my desktop. The screen is grey with the finder icon blinking with a question mark. Help. Now what do I do to get back into my emac?

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Last Post by yellow
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I had a similar problem with my emac and ended up having to reinstall my software and lost everything. I would first suggest trying a utility program, such as norton to try to figure out what is going on before you do anything (which I did not have here at home) ...otherwise you may end up losing everything that was stored on your harddrive, such as in my case. Also, when you freeze in a document, I would do an apple, option, esc., then reboot my computer. Try that and see if that will help.

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Boot from the installer CD and run Disk Utility to attempt to repair the drive (not the permissions). Failing that, you should give a 3rd party utility like Disk Warrior a try.

This could be an indicator of a hard drive failure.

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