Member Avatar for sombodiesgirl

i am having issues with logging on to the internet with either mozilla firefox or internet explorer. i can access my e-mail and my msn account but i can't do internet. it has been this way for two days now.

i have shut off my computer, disconnected my hardline cord to the highspeed internet, and then reconected and turend the computer on. i have checked my computer for ip address, and i have scanned it for spyware and viruses. there is none of that.

i am really boggled by this for i cannot find out what is causeing this to happen. if some one could help me that would be great.

you can e-mail me at: for direct contact. i am using a seperate computer. My computer is the only one out of like 7 computers that this is happening to. so the sooner i can fix it the better i will be.

Thanks,
Mel

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  • Latest Post Latest Post by mjdodd

Dani AI

Generated

Quick follow-up and practical troubleshooting notes based on this thread. ’s problem was cleared by power‑cycling the router; as observed, many consumer routers perform NAT, DNS caching and stateful filtering, and those subsystems can get into an inconsistent state. That can allow some services (mail, IM) to keep working while general web browsing fails. Advice from and about client-side settings is still relevant when a router reboot only gives a temporary fix.

Common diagnostics that help separate DNS/routing/router state from a local PC network‑stack problem — run these at a Windows command prompt and record results:

ping 8.8.8.8
ping google.com
nslookup google.com
ipconfig /all
ipconfig /flushdns
ipconfig /renew
tracert google.com
netsh winsock reset

Interpretation in brief: a successful ping to 8.8.8.8 but failed name pings/nslookup = DNS issue; both pings failing = routing/ISP or router problem; other LAN devices working while the problem is limited to one PC = local network stack/adapter or OS settings. netsh winsock reset clears LSP/Winsock corruption (requires reboot).

Longer‑term steps not yet covered in replies: update router firmware (backup settings first), set router or client to use reliable public DNS (e.g., 1.1.1.1 / 8.8.8.8) to rule out flaky ISP DNS, reserve a DHCP lease for the affected machine or assign a static local IP, review the client’s hosts file and proxy settings, and reinstall NIC drivers if the stack remains unstable. Firmware updates and factory resets should be done carefully and only with vendor instructions.

Collecting the command outputs above quickly points to DNS vs routing vs local‑stack causes and makes targeted fixes faster than blind reboots.

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Member Avatar for coolraj003

Hi

May be if you try fiddling with the security settings on your internet browser that might help. If you click on Tools>Internet Options>Security. You can try fiddling with the security settings. In case of it being set to high try puttin git to medium or low and see if that makes it possible to access other websites.

Try the same for Firefox as well.

Also try configuring your firewall settings on ur system if you have one. See how that goes and do let us know how u progress.

Regards
Raj

Member Avatar for gerbil

Yep, firewall. Uninstall it, try net access with just Windows Firewall enabled. All okay? - reinstall your firewall.

Member Avatar for sombodiesgirl

i fixed it but i had to restart my router in order to fix it. my firewall wasn't the problem apparently, but thank you for your help.

Member Avatar for gerbil

Routers have firewalls in their software, generally. Restarting your router resets it.
Good-oh.

Member Avatar for mjdodd

chech that in IE the properties of connectionare set to NEVER dial up. I ahd cleient with sma eproblemnd unless IE is set to NEVER dialup it tries first to usethe old dialupandthat confuses theADSL lins etc. BOL
M

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