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This is not a 'signing in issue'. I get: problems with this webpage might prevent it from displaying or functioning properly etc.etc, everytime I try to "forward","reply" or "new message" in msn messenger 6.2 mail. I have configured my firewall with sp2, followed steps at jonathankay.com and support.microsoft.com. Anyone here got any help for me?

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Short summary and context: the MSN Messenger compose pane is just an embedded Internet Explorer instance, so any malformed HTML or scripting the server sends — or broken/blocked scripting on the client — will show as an IE script error inside Messenger. Because reported the problem went away after an automatic Microsoft update, this particular symptom is often fixed by a server-side change or a Microsoft update; nonetheless there are reliable client-side checks you can try while you wait.

Practical troubleshooting (do these in order):

  • Install all pending Windows/IE updates and reboot.
  • Clear IE temporary files/cookies (Tools > Internet Options > Delete).
  • In IE Advanced options enable “Disable script debugging” (both entries) and turn off “Display a notification about every script error” so the errors stop interrupting tests.
  • Re-register core scripting/HTML DLLs and run the system file checker (open a command prompt as administrator, then run):
regsvr32 %windir%\system32\jscript.dll
regsvr32 %windir%\system32\vbscript.dll
regsvr32 %windir%\system32\mshtml.dll
regsvr32 %windir%\system32\urlmon.dll
regsvr32 %windir%\system32\actxprxy.dll
sfc /scannow

Reboot after the commands.

How to isolate server vs client: copy the compose URL shown in the error details and open it directly in full Internet Explorer (or run IE with no add-ons using iexplore -extoff). If the same script error appears in full IE, the page itself (server-side HTML/script) is the likely cause. If it only appears inside Messenger, focus on client components (DLLs, add-ons, antivirus/firewall interference) or try a clean user account / another machine.

If an update fixed it for you, check Windows Update history to note the KB number — that helps other readers. If the issue remains, collect the exact line/char error, the compose URL, and the IE/Messenger versions before posting; those details make diagnosing whether the root cause is server HTML or a local scripting component much faster.

Member Avatar for Racket

I hope that I don't get heck for adding a reply to my own thread, but I wanted to add some info.

I have changed my security settings (re: script) and done a repair to MSN Messenger 6.2 thru both "add/remove" and MSN website. I am still recieving this Internet Explorer message at the "compose" section of MSN Messenger 6.2.

When I click on the details of the message there are things like:

Line:29, Char:10, Error: Expected ')', Code: 0, URL: (bunch of letters and #'s that change almost each time).

I've gone to jonathankay and microsoft for help, but nothin suggested there seems to work. Someone here got anything? Thanks in advance.

Member Avatar for Racket

Well I must apologize again for replying to my own thread, however I have some new info.

I was just informed by someone who has the same problem as myself, that "someone at msn changed something to do with the html on their webpage and IE doesn't support it".

Apparently, any one who has had to unistall or re-install stuff, or update from msn recently, has or will get this problem. I guess there is no "fix" for it right now.

If anyone can find out more about this, Please reply to me here or email me at my hotmail. thanks!

Member Avatar for Racket

Again, my apologies! I received an automatic update yesterday from Microsoft and as of this morning, the message that I was receiving in the compose area of MSN Messenger 6.2, is no longer appearing. Was this the "fix" (who knows)?

Member Avatar for Racket

I was just informed by someone in the microsoft newsgroup that I might have received the update for name removal for beta testing. I wasn't testing anything for them, so we're not sure why I received the update. Whatever the reason, it worked!

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