ok i got a new computer a couple months ago and the microsftr office was just a trial apparently. is that right? now i cant use word excel all those. which product key do i use. i used all that i had and none work??? help
it sounds more like it is an oem copy that hasn't been activated. There should be a phone number to ring or a website to visit in order to activate it.
Yeah, that's why I suggested that travman double-check the stuff that came with the computer. It's a bit of a pain the way a lot of machines come configured- you get 8 million pre-installed apps, but since you rarely get CDs for those apps (which is where you'd normally find the product key stamped), you have to snuffle through a pile of booklets, leaflets, and whatnot to find all the keys, or log onto a bunch of sites and go through the online registration processes. Bit of a bummer in my book...
It's rather obscene, in my view, for a vendor to include a trial version of Office. It's costs the same amount to convert it to a fully functional version, and it can be a messy job to convert. You have two options:
- Uninstall the trial version, buy a full retail version and install that.
It includes word processor, spreadsheet, presentation software, and graphics software. Used in conjuction with Mozilla, it provides an almost complete suite of office software, and if you purchase the inexpensive retail version (Sun StarOffice) you get a database application as well.
It has almost complete file compatibility with MS Office, and it can also natively write documents in PDF or Flash format, which is somthing that Office can't do!
I just bought a computer and it had the Microsoft Office package 60 day trial package installed on my computer too. When ever I try to open Works, it wants the 25 digit product key on the trial version cd. The problem is, I can't find any cd like that with my things. I called a customer support hotline and they told me to contact microsoft or another person about it and they would help me.
You'd need to buy the real one in 60 days anyways because it would have froze up.
One good news is that the store I bought my computer from included a $40 off Microsoft Works suite coupon which drops the price nicely.
The advice you were given is incorrect. If a PC comes with preinstalled software and no accompanying full product CD, then it is the system manufacturer or assembler who is responsible for software support, not Microsoft!
As a matter of fact, 'Trial products' supplied directly by Microsoft are not accompanied by any form of product support whatsoever in any case.
So it's the people who sold you the PC who are responsible for ensuring that any included software is supplied in a workable state.
It could be on a cd that has multiple things on it so it could be on a list on the side of the cd. On my works suite package all the cds are in one orange box and the product key is on the back on a little sticker.
Microsoft does give you an opportunity to "order" a new product key here: http://www.microsoft.com/office/trialkey/default.mspx
Our office lost documentation and it only took a minute or two to get the new trial key. You do have to enter personally identifying contact information such as an address, email address, phone number. Hope this helps!