Member Avatar for Deighvid2008

I have the yellow shield in my taskbar that shows an update being downloaded. It has been downloading for 3 days. It is on 60% now. When I mouse over it it shows the percentage complete. If I try to right or left click on the icon it does nothing. My computer which is usually a screamer has slowed tremendously and I suspect these two are connected. I have searched endlessly for info on this problem and have found nothing. I see nothing in the "processes" in the task manager and cannot get it closed or stopped. Would appreciate any help. If I have posted in the wrong place or something else please forgive me.

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  • Latest Post Latest Post by caperjack

Dani AI

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has an update UI that looks stuck and unclickable; and have suggested this could be a large package and that stopping Automatic Updates will stop the download. Rather than disabling updates permanently, the usual safe approach is to reset the update client and clear any corrupted partial download so the service can resume cleanly.

Common causes: the Background Intelligent Transfer Service (BITS) or Windows Update service (wuauserv) is hung (often inside svchost.exe), the download cache in C:\Windows\SoftwareDistribution is corrupt, a pending reboot is blocking progress, or a third‑party firewall/AV is interfering. The yellow shield can be just the UI — the actual work runs as a service and may not appear as a separate process.

Try this safe reset sequence (administrator rights required):

  1. Reboot once to rule out a simple lock.
  2. Open an elevated command prompt and stop update services:
net stop wuauserv
net stop bits
  1. Rename the download cache folder so the agent creates a fresh one:
rename C:\Windows\SoftwareDistribution SoftwareDistribution.old
  1. Restart the services and force detection:
net start bits
net start wuauserv
wuauclt /detectnow
wuauclt /updatenow

(For Windows 10/11, use the Settings > Update & Security > Windows Update troubleshooter instead of wuauclt; exact commands vary by version.)

Cautions and follow‑ups: renaming SoftwareDistribution removes pending downloads and local update history but not installed updates. Check C:\Windows\WindowsUpdate.log or Event Viewer for error codes if it repeats. If a stuck download keeps returning, try a manual download from Microsoft Update Catalog or check that antivirus/firewall is not blocking BITS. Make a backup or restore point before changing system services if unsure.

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Member Avatar for gerbil

Sp3. 350mb.

Member Avatar for caperjack

3 days ,you must have a awful slow Internet connection ,it is most likely service pack 3.if you want to stop it just right click mycomputer/properties/automatic updates and turn them off to stop it .

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