Member Avatar for dami06

The problem is that i was using the finger stuff on my hp but i tried to uninstall some programs while i was using it and when i restarted my laptop, the finger print stuff wasn't there to log on to my system so it requested a password. I have clicked on reset password but it tells me to insert a floppy disk or a flash drive. I inserted a flash drive but still it didn't reset the password. PLEASE WHAT DO I DO for me to use my laptop again without loosing any of the files on it. Please help, its very important

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  • Latest Post Latest Post by HoustonIT
Member Avatar for HoustonIT

There are numerous password recovery tools that you can download from the internet like http://www.password-changer.com/. I haven't used this one before, but I never had to get into a Vista pc yet. You could also take the laptop to a local computer repair shop and they should be able to get into your PC for you pretty quick.

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