After updating Norton Internet Security. After the update I was advised to restart computer. Now the computer just goes to a black screen that says run windows normally, safe mode, etc. when I click Normal mode it shows the Windows XP start up loading screen with the green bars below going back and forth then it just restarts again, right back to the same screen. I can go to safe mode fine. I tried a system restore and it says its turned off and can only be turned on in normal mode. I removed Norton completely and it still happens. Restart from last point computer worked doesn't work either. Any suggestions?? Please Help???
BloodGunner
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Newbie Poster
Recommended Answers
Jump to PostIs there anything reported in the Event Log to indicate where the problem is?
Is there any issues in Device Manager - eg bad drivers?
Jump to PostTo load up Event Viewer goto start, Run, Eventvwr.msc and check errors in the logs.
For Device Manager, use Start, Run devmgmt.msc and look for any yellow exclaimation marks next to some devices.
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pjhutch
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BloodGunner
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pjhutch
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BloodGunner
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Bob_180_Bob
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caperjack
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I hate 20 Questions
Team Colleague
Bob_180_Bob
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Posting Virtuoso
caperjack
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I hate 20 Questions
Team Colleague
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