0

hey,
i'm trying to install norton antivirus 2003 again as someone uninstalled it a while ago trying to install some other anti-virus. but it says that Norton WMI Update program still exist on this computer. and it won't let me install it.
i've tried deleating the registry files that have to do with norton as advised by a friend, but i can't solve this problem.
i'd appritiate the help
thankyou

3
Contributors
6
Replies
7
Views
12 Years
Discussion Span
Last Post by pcschrottie
0

hey,
i'm trying to install norton antivirus 2003 again as someone uninstalled it a while ago trying to install some other anti-virus. but it says that Norton WMI Update program still exist on this computer. and it won't let me install it.
i've tried deleating the registry files that have to do with norton as advised by a friend, but i can't solve this problem.
i'd appritiate the help
thankyou

Look in Control panel /add and remove programs for the notons WMI updates and if there unindtall it from there or go into c:\programs files and delete any folder called norton if there

0

thanks for the reply, but
no norton services are running,
and there is no WMI in add remove or anywhere else.
any other ideas?

0

i've tried deleating the registry files that have to do with norton as advised by a friend,

There are several hundred registry-entries that come with norton, and according to some people a lot of them stay there after uninstalling the program. One of these entries probably causes the problem. Did you check the symantec-site for help?

Michael

0

There are several hundred registry-entries that come with norton, and according to some people a lot of them stay there after uninstalling the program. One of these entries probably causes the problem. Did you check the symantec-site for help?

Michael

yeh i did, couldn't find anything on there. it kept telling me to download this > remove norton 2003 < file, i ran that, still had the same problem.

This topic has been dead for over six months. Start a new discussion instead.
Have something to contribute to this discussion? Please be thoughtful, detailed and courteous, and be sure to adhere to our posting rules.