When she disconnects from the internet, the computer automatically restarts itself, any suggestions would be greatful thank you

Connection:
Dialup 56k pci motorola internal modem

OS:
XP Pro (SP2)

Recommended Answers

All 4 Replies

Sounds like a virus/adware issue. Scan for both and see if that resolves the issue. If you need antivirus, you can use Avast. If you need spyware removal, use malwarebytes antimalware. Both apps are free.

There are several reasons why a computer restarts.

Which Operating System are you using?

Which Operating System are you using?

it says xp pro ,sp2 in the first post!

=====
how are they disconnection from the internet !

I appoligise for the late replies from me, I convinced her to get a wireless connection and ditch that dreaded dial up, problem solved(sort of), I'm sure it is still there just not in use, I think it was the 56k internal modem. thank you all for your rapid response

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.