computer locked

[welch81]

My computer comes up like normal, but after you open a program and want to close it, the computer will not let you close and finally freezes. Once in a while it will say it is locked. How can I fix this?

[Kraai]

What OS are you using, and how much memory does your pc have?

[welch81]

2002 XP professional 1.79 GHz 992 MB of ram
61.1 GB used space, 87.9 GB free space. I hope this is what you need.

[Bob_180_Bob]

Hi,
First try, CTRL-ALT-DEL and try to close the program from there.

You can then try:-

Verify Window’s Files

1. Go “START”, “RUN” type “CMD” Press “OK”
2. Type sfc /scannow (note:- space after sfc)
3. Windows file protection will check your files. Follow any prompts; you may be required to use your XP CD.
4. Re-boot your PC

System Restore

1. Go “Start”
2. “All programs”
3. “Accessories”
4. “System tools”
5. “System Restore”
6. Ensure “Restore to an earlier time” is checked and click “Next”
7. Select an earlier date when your PC worked well. (Must be a highlighted date)
8. Click “Next”
9. Allow system restore and reboot.
10. Check to see if problem still exists.

To Repair Windows XP from your XP CD…..

1. Re-start PC with XP CD in drive (Have your serial number handy)
2. As your PC starts press “F12” for boot menu (Or what your PC may ask for)
3. Scroll to and select “boot from CD.”
4. At prompt “Press any key to boot from CD” Press “Any key”
5. In the Windows XP Setup window, Press “Enter” to set up windows XP, (Don’t worry, this is a repair only, not a fresh install.)
6. At next window, Press “F8” to accept license agreement
7. Wait until windows displays your current version of XP and asks “To repair the selected windows XP installation press R”
8. Press “R”
9. Enter serial number when prompted.
10. Wait for files to be copied (PC will indicate 39 mins, it will take a lot less.)
11. When asked to adjust Regional language options, click “Next” as it is still set.
12. PC will re-boot.
13. If you have AVG Free, copy serial number to a file as you will lose it on repair. After repair a window will pop up asking how you want to treat AVG, Click repair and when prompted enter serial number.
14. Check to see if problem still exists.

[welch81]

Okay and Thanks

[Bob_180_Bob]

Hi,
Did you have any success??