System:

Windows XP home edition (version 2002) - SP2
Intel pentium 4 - 1.6Ghz
Videocard - Radeon 9200
512MB of DRAM
ASUSTek motherboard
Cable modem - terayon
Internal modem - lucent win

I connect to the internet with Rogers high-speed. I can surf the net, use email, download things etc. just fine but whenever windows needs to access the net through a troubleshooter or when windows media player needs to download a codec or something it shows an error message saying that i need to connect to the internet. Windows update service works fine so I don't know why other parts of the system can't recognize that I'm connected. :?: :?:

Dani AI

Generated

— given that web browsing, mail and Windows Update all work while the built-in troubleshooters and Media Player report "no internet", this usually means a per-user IE/WinINet setting (what apps use) is out of sync with the system-level network settings. 's IE Connections tip is a good start; since that was already checked, try the steps below.

First, check Internet Explorer itself: make sure "Work Offline" is not enabled (File -> Work Offline). Then check Tools -> Internet Options -> Connections -> LAN Settings and ensure "Use a proxy server" is unchecked (unless you actually use one). Those two are the most common causes for apps that use IE settings to think there is no connection.

Some Windows components use the system WinHTTP proxy rather than the per-user IE proxy. On XP you can inspect and clear the WinHTTP proxy with the proxycfg tool from a command prompt:

proxycfg -l
proxycfg -d

If proxycfg -l shows a proxy and you don't need one, proxycfg -d clears it. After any change, test Media Player or the troubleshooter again.

Other useful checks: temporarily disable third-party firewall/AV (they can block specific app traffic), create a fresh local user and test (to see if the problem is user-profile specific), and try basic network resets:

ipconfig /flushdns
netsh winsock reset

Reboot after netsh winsock reset. Make a restore point before doing registry or service edits. If the problem is still present after these steps, the next safe diagnostics are to note the WinHTTP output, confirm "Work Offline" status, and test with a new user to determine whether the issue is profile-level or system-wide.

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Just a shot in the dark,try IE/Tools /internet options/connections ,and make sure never dial a connections Radio button is checked !

yeah its checked,thanks ne ways. I'll keep tryin stuff

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