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My Norton will not update, I get the LU 1806 error.., not sure WHERE to start here, TOTALLY un install Norton, will that fix it? How do I approach it....The update appears to download, yet will not install???? HELP!

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Last Post by dlh6213
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I have symantec 9 and LU works OK, what version do you have? or am i asking something redundant?

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What are you asking?

The problem is a red X on Virus definations, it gets them but does not install! ????

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viruses and trojans on you machine can cause this ,or you time is up!!nortons live updates has expired! try this
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This problem could occur because of Spyware , go on over to the Security section of this fourm and post you problem along with a hijackthis log .
Spyware & Trojans and Other Nasties
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Please Don't post the hijackthis log in this section Thanks .
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Please do this.
Download 'Hijack This!'. HijackThis
Save it in a convenient permanent folder such as C:\HJT\, double click HijackThis.exe, and hit "Scan".

Your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. Since Temporary folders are emptied now and then (the files are DELETED), it would not be a good idea to have your backups there. Those backups would be VITAL to restoring your system if something went wrong in the FIX process!


1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.

2. Copy and paste HijackThis.exe to the new folder.

3. Close ALL windows except HJT

4. SCAN with HJT

5. POST the new log in this thread using 'Add Reply'

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO YOUR COMPUTER'S HEALTH

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What are you asking?

im sure you can read what i wrote????? i asked for the version, just in case like caperjack said - it expired. I myself have experienced red Xs usually I would assume the download got infected by a virus, running a scan the re-starting LU solved any probs for me.....

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