hey, first time post, hopefully somebody knows the answer to this;
A user running XP Pro and Office 2k3 recently had her reply emails' font change to a larger bold font that is driving her nuts. I tried checking the font settings under Tools>options>Mail Format>fonts, but they were ok and changing them did nothing. I can change the mail format to plain text but that's not really a solution just a work around. They want to use rich text at least. I imagine it has something to do with using word as the editor which she wants to do also so that it can auto spell complete while she writes too.
Any ideas? I spent 40 minutes trying to find it but no luck.