Try this one: I have a HP Pavilion dv5215us; running the Media Center Edition of XP. I booted up the machine this morning and it nearly got through the startup but because the battery life sucks (and I didn’t know that the AC Adapter wasn’t plugged in... I have one of those AC Adapters that doesn’t connect quite right unless you mess with it a lot… and this is the 2nd one I’ve had), it shut down without warning.
Now when I turn it on, it displays the HP logo, goes to the Windows XP screen briefly, then reboots. I disabled the Restart Bootup on Error, and now it displays the Blue Screen of Death with the following message at the bottom: STOP: 0x00000024 (0x00190203, 0x86F63828, 0xC0000102, 0x00000000) and locks there. Rebooting does nothing but start the same thing boot, reboot until I F8 into the configuration menu. I’ve tried every option on there, booting up in the various safe modes changes nothing. When I start it in Safe Mode with the Command Prompts, it stops at the MUP.SYS line before rebooting again.
Now the complicated part. For whatever reason, the computer is not recognizing the CD-ROM drive either. Something I didn’t notice until a couple of days ago. It recognizes no CDs, DVDs or anything. I have not had the chance to troubleshoot this issue before this happened
I ran the HDD test in the BIOS, and it is fine. I know that I may need to reimage the thing, but I’m not even able to get it to read a boot disk to back up the files before getting started.
Any suggestions on how to handle this? Thanks.