I have a Windows 2000 profesional and when I turn the computer on it asks me to type in a username and a password, I put the user name and the password and it says that the old password has expires and it doesn't log in. I try typing Administrator for username and the password and it still doesn't log in. What can be the problem and how could I fix it?

13 Years
Discussion Span
Last Post by Tomas Lopez


The problem is that Windows 2000 local security policy is not letting you login. You need to have the proper username / password combination in order to proceed. Administrator account does not lockout with repeated mis-logins, so you can try to get the password correct over time, and get in there.

Windows passwords are always case-sensitive, meaning ThiS is different than this.

There are ways to get around the password problem; on an open forum, I will not get into those issues.

If your hard drive is FAT, you can re-boot into DOS, and read your data files off, and save them to another location, such as a network drive, or perhaps a USB device. If your drive is NTFS, you can download a NTFS reader utility that will allow you to copy files off the computer, and onto a floppy drive or perhaps a network device. Once your data files are safe, you can re-install Windows.

It is a safe bet that your computer warned you that the account was going to expire, and you needed to change your password. Do not ignore those warnings.


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