Member Avatar for highrolla7

Hello all,
I have windows xp and a memorex mmp8500 mp3 player. It used to work great!! Then I got a very bad virus in my pc and reformatted the whole computer. I went to install new songs on my mp3 player and now it actually shuts down the whole computer when I try to hook mp3 player to computer. Memorex firmware doesnt do anything for me either, i cant connect my mp3 player to my computer or it will just shutdown the computer or lock the pc up. Very strange and not sure what to do. Memorex keeps telling me to upgrade the firmware, but i cant because i cant connect the pc to the mp3 player. Any other problems like this to anybody else? Thanks for any help. T. J.

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  • Latest Post Latest Post by mknoise

Dani AI

Generated

Short expert note tied to the thread (no repeats of earlier how‑tos):

This pattern — plugging the Memorex MMP8500 into an XP box and causing a full shutdown or lockup — points to either a hardware-level fault (cable, connector, USB power/short, or failing power circuitry on the player) or a low‑level driver/USB controller problem that crashes the OS before a normal device enumeration can occur. The SD‑card workaround reported by shows the player’s storage is readable, which makes a failed USB interface or cable more likely than total device failure.

Practical diagnostic steps (safe, ordered checks):

  • Do not keep reconnecting the device if it forces an immediate power‑off; repeated shorts can harm the PC.
  • Isolate the fault by trying the player (with its cable) on a different, known‑good computer. Same failure on another machine → likely player/cable. Different behavior → likely the original PC’s USB subsystem or drivers.
  • Swap the USB cable or try a different USB port (and, if available, a powered USB hub) to rule out power draw or a damaged connector.
  • Boot a clean environment (Live Linux or Windows PE) and try connecting: successful mounting outside XP points to a Windows driver problem.
  • Check the System/Event logs on the XP machine for driver or power errors at the time of the shutdown. Update motherboard chipset/USB controller drivers and BIOS if the PC side looks suspect.
  • If firmware updates are required but the device will not enumerate, consult Memorex support or the manual for any card‑based or recovery update methods before attempting further flashing.

Regarding ’s “won’t turn on after being left on” symptom: this usually reflects a deeply discharged battery or a soft‑lock. A long charge (several hours) from a known good charger, a forced reset (hold power 10–20 seconds), trying an alternate charger/port, or using a reset pinhole (if present) are reasonable first steps. If the unit remains unresponsive, battery replacement or professional repair is the realistic next option.

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Member Avatar for caperjack

strange problem ! a USB connection i assume.
Did you install software and drivers that came with the mp3 player .
have you check to make sure there is nothing in the end of the usb cable from the player,or its not bent , most computers have 2 or more usb connections have you tried both .
Next if you right click on mycomputer go to properties ,hardware/device manager ,t the end of the list is the USB device any yellow or red ! marks their ,if no ,you could try hitting the + next to it and removing all in there and rebooting computer and let windows reinstall the usb device drivers .then try plugging the player in again and see what happens ,if it detects it you Will be asked for the usb drivers for the player .

Member Avatar for highrolla7

THanks for the reply. I ended up getting a bright idea and tried this... Sandisk makes a card writer/reader and for some reason this works. So what i did was use my 512mb sd card and loaded songs onto that, which i then put into my player. Works great like this. Not sure why the player wont do this. Thanks anyway, T. J.

Member Avatar for mknoise

How do I turn on the player when it was left on, overnite so after that I can't get the player to turn on any more? Thanks this was mknoise.

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