Member Avatar for rollin24u

my 5 year old was playing with my pc. an i could not get it to i went into the start menu .went to programs.went to system restored my pc .well next came the worst nightmare.the pc rebooted an there where no menu icons or anything at all.so i tryed to reboot again pc would not shut off.so i unpluged the pc .an reboot windows an hit f8 i got everything backnow .but now i can't download anything or upload anything ..im at a loss now

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Short summary and where to start: after a System Restore it’s common for the network stack, driver state, or browser/proxy settings to be left inconsistent. As suggested, first confirm the adapter is enabled, the PC has an IP from your router, and whether the problem is DNS vs. raw connectivity by testing the router and another device on the same network. Basic checks and the order below will narrow the cause quickly. (learn.microsoft.com)

Run these quick diagnostics and resets from an elevated Command Prompt, then reboot:

ipconfig /all
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
netsh int ip reset resetlog.txt

If pinging an external IP (for example, 8.8.8.8) works but domain names do not, it’s DNS/proxy/hosts-related; if ping by IP fails, it’s driver/hardware or TCP/IP corruption. The Winsock and TCP/IP reset commands are Microsoft‑recommended fixes for socket/stack corruption. (learn.microsoft.com)

If the resets don’t fix downloads, repair any damaged system files and check browser/proxy/hosts and security software: run SFC (and on newer Windows run DISM first, then SFC), verify Internet Explorer/Windows proxy settings aren’t forcing a proxy, and check the hosts file for bogus entries that could block sites. Also test in Safe Mode with Networking and try a different browser to isolate browser vs system problems. (support.microsoft.com)

If none of the above works, try Startup Repair or an in‑place repair (repair install) after backing up important files — ’s Windows Repair suggestion is reasonable when the OS itself may be damaged. Reinstall the vendor network drivers (from another machine if you must), test the router (power‑cycle or try a direct cable), and collect ipconfig /all + ping/tracert output so helpers can see the exact state. If you post those results here it will be possible to recommend the next specific step. (support.microsoft.com)

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Member Avatar for HoustonIT

Is your network card enabled and properly configured? Do you get an IP address from your router? Can you ping your router? Can you ping Google.com?

Member Avatar for eric1978

My situation is similar. I did a factory restore though. I went a head and allowed my computer to do windows updates and then I promptly download MSS Essentials. I went to the MS window themes and downloaded a few of those.

Then I went looking for up to date drivers for my Dell. That's when I started getting this message that says "unable to open this site. The site is either unavailable or cannot be found."

I get this message for Dell's main site and Microsoft. Also I see this message for Google Chrome.

btw none of my video files are playing. I don't know if that is related.

Member Avatar for Perrorist

Have you tried using Windows Repair?

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