Member Avatar for Raoulk

Hi,
I am new to this forum, and it seems you guys are very helpful.
I have this problem:
The Iexplorer doea not work, all it gives me is the "Internet Explorer Cannot Display the webpage" screen (no matter which site I try).

On the Other hand, I have Skype running and it works fine, So I know there is internet connection.

I have the "Gmail Notifier" installed, and it also cannot connect.

This problem started after running Spybot and a "MalwareBytes Anti-Malware" and deleting all the spy ware it detected.

I am working with a Netgear router, and the other 2 computers that I have here have no problem at all.

I have been looking for simillar problems that people had in the past here on the forum but havent yet managed to fix the problem.

I can ping my own IP address, and I can also ping www.google.com, but when I tried to ping I got 4 request timeouts.

I have tried to restore the system back to a week ago when everything worked fine but this hasnt helped.

One thing I noticed when doing ipconfig -all is :
IP Routing Enabled : No
WINS Proxy Enabled : No

Any ideas how to solve this problem?

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  • Latest Post Latest Post by jingda

Dani AI

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As discovered, clearing the proxy fixed most of the problem, and that is exactly where to start — some apps (IM clients, P2P tools, etc.) use their own sockets or different HTTP stacks and can behave differently from Internet Explorer, which explains why Skype worked while IE could not. For a thorough cleanup after running anti‑malware, remove any leftover system‑level proxy settings, reset the network stacks that malware commonly touches, and restore a clean Hosts file. See how WinHTTP and WinINet differ for background on why apps can behave differently: Setting WinINet proxy configurations in WinHTTP.

Run the following from an elevated Command Prompt (Run as administrator), in this order, then reboot:

netsh winhttp show proxy
netsh winhttp reset proxy
netsh winsock reset
netsh int ip reset resetlog.txt
ipconfig /flushdns
shutdown /r /t 0

The WinHTTP commands clear machine/service proxy settings, netsh winsock reset removes corrupt LSP entries, and netsh int ip reset reinstalls the TCP/IP registry keys; ipconfig /flushdns clears cached host lookups. Microsoft documents these commands and why they are used: netsh winhttp, netsh winsock, and reset TCP/IP. The ipconfig reference is here: ipconfig.

Because MSN flagged the Hosts file as faulty, check and reset it carefully: back it up, open Notepad as administrator, edit the file at C:\Windows\System32\drivers\etc\hosts and restore the default contents (remove any suspicious redirects and make sure it is not saved as hosts.txt). Microsoft’s official reset instructions are here: How to reset the Hosts file back to the default. If “Key ports” are still reported faulty after the resets, temporarily disable third‑party firewall/AV and test (don’t forget to re-enable it), and check the router for port filtering. If proxy settings come back after reboot, re-scan for malware and inspect startup items and installed LSPs before trusting the system as clean.

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Member Avatar for Raoulk

I just noticed one more thing in the ipconfig -all:
Media State : Media disconnected
Description: VIA Rhine II Fast Ethernet Adaptor #2

Im guessing this is the non-wireless connection and that it is ok.
Is this right?

Member Avatar for Raoulk

please help

Member Avatar for caperjack

I just noticed one more thing in the ipconfig -all:
Media State : Media disconnected
Description: VIA Rhine II Fast Ethernet Adaptor #2

Im guessing this is the non-wireless connection and that it is ok.
Is this right?

yes that is the wired adapter ,so you are connected wireless correct!
open IE go to tools/ internet options/advanced and reset IE settings ,might help

Member Avatar for Raoulk

I tried reseting the IE settings, but it didnt help.
I now have more info:
I tried connecting to MSN Messanger and it didnt manage but it gave me an option to troubleshoot.
It then performed a "Basic Internet Connection Test", and the results are:
IP : OK
Default Gateway : OK
IE's offline setting : (nothing)
Hosts File : OK
Proxy Server : *** Faulty ***
Key Ports : *** Faulty ***
Wireless : OK

So any ideas how to proceed to fix the Proxy Server and Key Ports ?

Member Avatar for Raoulk

HEY !!!!
I managed to fix most of the problem.
I went in the IE to : tools -> Internet Options -> connections -> LAN Settings
I unmarked "automatically detect settings" and "Use a Proxy server for your LAN (...)"

I now have internet and Google Notifier and MSN Messanger are connecting.

My only minor problem is that on the "Basic Internet Connection Test" I am doing with the MSN Messanger, the "Hosts File" is still Faulty.

Any ideas how to fix it?

Member Avatar for caperjack

this should help .

Member Avatar for supercharger21

I had the same promblem!
Skype worked but internet did not!

I spent a whole day tring to figure out the problem then came upon this thread and this worked!

I went in the IE to : tools -> Internet Options -> connections -> LAN Settings
I unmarked use a proxy server for your LAN

everything is back to normal :)

Member Avatar for shaunh

Hi, I have had this same problem but unmarking proxy server for my LAN did not work. On top of this when I am online my flatmates internet does not work, saying the have an IP configuration problem. When I go offline their internet returns to normal. Any ideas what is wrong with my computer?

The problems started after Windows did some essential updates, I haven't been online with my comp for nearly 3 weeks so any answers would be great. Thanks!

Member Avatar for jingda

Does other networks you connect to work? Connect using a cable instead of wifi.

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