Member Avatar for hungry_for_info

I have a Gateway model: MT6916 s/n 1MA80000032. I need to do a factory restore but don't know the command from boot up. I hope someone can help me with this issue.


Thanks for taking the time to help :)

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If the MT6916 still has its original hard drive, it likely includes a hidden factory image (Gateway Recovery Management) that can reinstall Windows without discs. Before chasing boot keys, check your firmware for a setting named D2D (disk‑to‑disk) recovery and enable it; many Gateway/Acer models require this toggle for the recovery environment to load. A factory restore will wipe the C: drive, so back up anything you need first. Acer’s guidance on using the built‑in recovery partition and their notes about the D2D setting apply to Gateway‑made systems from this era. (community.acer.com)

If no vendor menu appears, use Windows’ Advanced Boot Options to choose Repair your computer, then open Command Prompt. That path drops you into the Windows Recovery Environment on Vista/7 so you can run tools even when Windows won’t boot. (support.microsoft.com)

A safer take on ’s idea (no third‑party tools needed) is to use DiskPart from that Command Prompt to temporarily make the recovery partition active, then restart. Example:

diskpart
list disk
select disk 0
list partition
select partition <the OEM/Recovery partition>
active
exit

Only set active on the OEM/Recovery partition (often 10–20 GB). Picking the wrong one can make the PC unbootable; Microsoft’s DiskPart docs call this out explicitly. If unsure, stop here and obtain recovery media. (learn.microsoft.com)

If the recovery partition is missing or the drive was replaced, order the official factory image. Acer (Gateway’s parent) still provides recovery media by model/serial for North America via their recovery program. ()

Tip: ’ and ’s suggestions are good first checks; the steps above give you a reliable fallback when hotkeys don’t trigger the vendor recovery.

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Member Avatar for Xlphos

I have a Gateway model: MT6916 s/n 1MA80000032. I need to do a factory restore but don't know the command from boot up. I hope someone can help me with this issue.

Thanks for taking the time to help :)

Hello, hungry_for_info.

Have you tried pressing any of the following at boot up:

F10
F11
CTRL+F10
CTRL+F11

You may also able to access the restore partition by pressing F8.

It can't hurt to try any of these.

Member Avatar for hungry_for_info

Hello, hungry_for_info.

Have you tried pressing any of the following at boot up:

F10
F11
CTRL+F10
CTRL+F11

You may also able to access the restore partition by pressing F8.

It can't hurt to try any of these.

i've tried f10 and f11, but i will try using with cntl. thx for the help. i will let you know if it worked.

Member Avatar for Xlphos

I have found a page that maybe useful .

Do you have any system restore CD's?

Also does it come up with anything when you press those keys?

Member Avatar for hungry_for_info

i didnt have a chance to check to see if that work. i am going back to the persons home again tomorrow. i dont have any restore disk.

thanks again for taking the time ;)

Member Avatar for iaingrant

Gateway Laptop Microsoft Windows Vista XP Recovery Partition

This is probably too late to help you, but after spending the last 24 hours banging my head, it sure helped me :)

I have a Gateway M7315-U and during the initial install and bootup I lost power. When I tried rebooting Vista ended up in an infinite loop saying the install was corrupt and please restart and re install.

I couldn't reinstall since I didn't have the recovery disks made at that point.

After much pulling of hair, here's what I've discovered..

To boot into the recovery partition you're supposed to hold down the ALT key and repeatedly tap f10. This didn't work for me. I just kept ending up in the Windows Vista error recovery page which has no relevance to the partition.

I downloaded the ultimate boot disk, (which is free)

http://www.ultimatebootcd.com/download.html

and booted the laptop. Went to HDD, Boot setup, and ran the first program there. This let me change the active partition. There are 3 partitions on the gateway HDD. The second is the 'vista' partition, the third is the recovery partition, but the first is the boot-up partition that reads the third.

Set the first partition to active, F2 to save, pop the CD and reboot.

You should now be able to do a factory re-install on your gateway laptop without the recovery CD or DVD.

Hope this helps. I've never actually followed up with a solution before, but this one had me so perplexed I didn't want anyone else to go through it.


I have a Gateway model: MT6916 s/n 1MA80000032. I need to do a factory restore but don't know the command from boot up. I hope someone can help me with this issue.


Thanks for taking the time to help :)

Member Avatar for hungry_for_info

Thanks a lot for the info. this will be useful for the future.

Member Avatar for edz003

hey guys, this thread was a great help..though i'm still downloading the file that iaingrant posted, i hope this would help me.. my friend asked me to fix his laptop (gateway ma7) for him and i'm having a hard time since the only cd he's got is the operating system disc (vista home premium)..tried to install but it freezes....i'm planning to downgrade it to windows xp but that's my last option since he wants vista...hope this would help...i already resolved how to install xp on this one but he wants vista...but anyway tnx!

btw..im new here..its nice here so i joined in..
:-)

Member Avatar for linda073

hello i have a gateway NV52 AMD Athlon with windows 7 when i just had it was super fast now im 1 year later and my laptop is so freeking slow i want to put it back to the factory installation but do i loose windows 7 then becouse when i bought it i had it on my laptop so will i still have it in my system then becouse i realy need to restore my laptop to factory installation?

ty linda

Member Avatar for Xlphos

hello i have a gateway NV52 AMD Athlon with windows 7 when i just had it was super fast now im 1 year later and my laptop is so freeking slow i want to put it back to the factory installation but do i loose windows 7 then becouse when i bought it i had it on my laptop so will i still have it in my system then becouse i realy need to restore my laptop to factory installation?

ty linda

Hello,

Please start a new thread with your problem or question.

Member Avatar for linda073

how can i do that? im just new here i tought i can ask it here i didnt know

Member Avatar for caperjack

click here and above all the post you will "see start new thread here ".click it
http://www.daniweb.com/forums/forum38.html

and please try to explain yourself a little better than you did in the other post

excample = but do i loose windows 7 then becouse when i bought it i had it on my laptop so will i still have it in my system then becouse i

no sure what means without guessing really .

Edited by caperjack because: n/a
Member Avatar for linda073

ty caperjack for your help i did change it

ty linda

Member Avatar for DNA2012

Hitting alt f10 or 11 seemed to do the trick from the insert disk screen. I did not have a disk nor do you need one for the system to enter gateway recovery management to restore your system

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