I've tried everything I know and searched all kinds of message boards and talked to all kinds of tech support people on the phone. I still cannot connect to the internet. The NIC and the modem are coming up under "Unknown" with a yellow exclaimation mark.
Someone on another board (who had the same issue) did an FDisk and reloaded. My question is, should I bother attempting this on a 3 year old computer? I've always run Windows XP, but I can't imagine all the updates that I would have to d/l if I restored using my original factory XP disk. Not to mention, everything else works fine right now, music, games, word processing, Excel - I would hate to do all this work and not gain anything (ie, still not get the NIC to connect).
Also, if I do decided to reformat, are there any good articles out there for non computer people that will walk me through the process?