hi, i have a compaq laptop and it has drug me through hell lately, i am having trouble finding or restoring my cd/dvd drive. it is not in the device manager and does not show under my computer. i cannot find any drivers or hardware changes anywhere. i have restored the computer back to box conditon via the recovery partition no change, i have done the registry edit for upper and lower filters but there are none. i have ran numerous virus, spyware, and malware scan with different software and get nothing. the most frustating thing is that it is enabled in the bios but doesn't list make or model # just says cd/dvdrom.
ps. it opens closes and spins up like normal, just nothing pops up and u cant find. please help