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Hi All:

First, I appreciate all advice you can give me beforehand.

How can I fix my averatec 3200 computer to display ALL internet pages i visit? It is brand new, has Win XP home ed, windows firewall is on, uses a yahoo/sbc dsl connection and its active firewall, & connects to the internet wireless. I can see most pages, but I cannot log onto Hotmail account, or sometimes newpaper articles: it tells me "the webpage contains no data" or i get "session timed out".

Any ideas what might be wrong are greatly appreciated. I am not a computer guru and am not sure how to use WinSockFix so I don't mess up my computer--do i need any back up before running it?

Thanks,
Lola_202

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Dani AI

Generated

A compact troubleshooting checklist for cases where some sites load but others time out or return “no data.” These steps focus on isolating browser vs system vs network causes, and on safe actions to take before changing drivers or running fixes. Note that in many cases the root cause is a bad network driver or MTU/fragmentation problem; later fixed her machine by updating the network adapter driver, so driver updates are a high‑priority item after basic checks.

Basic isolation (do these first)

  • Try a different browser and a different machine on the same Wi‑Fi to see if the problem is host‑specific.
  • Temporarily connect by Ethernet to rule out wireless problems.
  • Temporarily disable any third‑party firewall/antivirus and test. Do not forget to re‑enable them after testing.
  • Verify system time/date (SSL sites can fail if the clock is wrong) and clear browser cache/cookies.

Safe quick fixes (create a System Restore point first)
Run these from a command prompt to refresh DNS and lease information:

ipconfig /flushdns
ipconfig /release
ipconfig /renew

Check for proxy settings in Internet Options -> Connections -> LAN settings and inspect the hosts file at
C:\Windows\System32\drivers\etc\hosts for rogue entries.

MTU / fragmentation check
Use ping with the DontFragment flag to find the largest unfragmented payload (reduce the size if it fails). The payload + 28 gives the MTU; PPPoE often needs MTU ~1492. If fragmentation is the issue, set the router/NIC MTU accordingly.

When to update drivers or firmware
If the above steps fail, update the wireless/NIC driver and the router firmware from the vendor’s site (download only from the manufacturer). Back up settings and create a restore point first. If the machine is being viewed long after its OS was current, consider that modern web services may require newer TLS/cipher support not available on old XP builds—upgrading the OS or using a current device/browser may be necessary.

Member Avatar for lola_202

:p :cool: :cool: Hi All:

I solved my problem. FOr anybody having probs opening some pages in Win XP, try downloading DRTCP021 (just google it to find it). It wasn't the firewall, but this driver solved all my probs.

Thanks anyhow.

Best,
Lola_202

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