Good morning all,
So I am having a major issue and am really at a loss on this one. I have an Acer 5050 laptop running Vista. It came with 1gig of ram which I upgraded to 2.5 a couple weeks ago. I also downloaded IE8 shortly before upgrading RAM. Within a few days of upgrading RAM my pc started to freeze shortly after startup. Mouse will still move but I am unable to actually click on anything. Clock still functions etc...
I can run perfectly in Safe Mode for unlimited amount of time but as soon as I go out of safe mode and click on anything it freezes up on me and I have to hard boot. I cannot even access task manager when it freezes.
So I have started a number of troublshooting avenues such as downloading a reg scan from cnet. Also I have tried to unistall IE8 but while in safe mode my windows installer is disabled and I am unable to actually complete the unistall while not in safe mode. I have a feeling my registry is screwed up but am not entirely confident in my ability to go through the registry to fix.
As with most laptops, my Vista came preinstalled and like an idiot I never made backup cd's so I have nothing to work with in that sense. I did attempt a system restore to no avail. Oh, I also installed iTunes around the same time as IE8 and again, cannot unistall due to safe mode conflict. I tried to go and activate windows installer manually but it continues to reset to "stopped".
I am sure there is more information I can give but its about all I can think of at the moment. I know that prior to these issues coming up., I was showing some driver issues with my aTI card having too many drivers installed. other than that it was running failry smooth.
Any suggestions for further troublshooting would be greatly appreciated.