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Some of my users are experiencing the same problem. They will be in all different applications their machines will freeze and reboot. It's happening quite often in different locations. Any ideas or reported problems??

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Dani AI

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Good to see the immediate problem was resolved for , and useful troubleshooting tips from and about maintenance and spyware scanning. That fix may have been cosmetic though—random freezes that force a reboot can be caused by software, drivers or hardware. The checklist below focuses on gathering evidence first, then on the most common root causes and practical next steps.

Start by collecting facts. Check Event Viewer (System and Application) for errors at the time of the crash. Temporarily disable automatic reboot on failure so you can read any blue‑screen code, and enable Windows to write memory dumps; save those dump files for analysis. Run chkdsk /r to check disk integrity and sfc /scannow to repair protected system files. If malware was suspected, follow up with an offline/rescue scanner—System Restore can hide symptoms but won’t always remove low‑level infections.

If logs don’t point to software, move to hardware checks. Run MemTest86 (bootable) for at least one full pass. Reseat RAM, expansion cards and data cables; try different SATA/IDE cables or ports. Check cooling and PSU health—overheating and failing power supplies cause random reboots. Test with minimal hardware (one stick of RAM, no extras) to isolate faulty components. For laptops, verify the AC adapter and battery.

If crashes persist, focus on drivers and firmware. Update chipset, video and storage drivers, and consider a BIOS update from the vendor. Use msconfig or a clean‑boot to rule out startup software. For long‑term stability, automate basic maintenance (background defragger or scheduled defrag, regular offline antivirus checks). If you capture dumps or specific error codes, post them with exact timestamps and the hardware list; that will let responders narrow the cause quickly.

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Member Avatar for marble

Did you do the usual..check for viruses, spyware? Scan disk?
Cleanup temp internet files and folders..also defrag.

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Have you deffraged lately? You might want to try doing disk cleanup and defrag and see if that helps. Also check for spyware infection.

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Thank you everyone! I defrag on a regular basis. I did download MSN's spyware and restored from an earlier date. Everything is working fine now.

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Thank you everyone! I defrag on a regular basis. I did download MSN's spyware and restored from an earlier date. Everything is working fine now.

I'm glad to hear that everything is working fine now. If you defrag regularly, you might want to consider a third party defrag program. They can be scheduled to run in the background and you don't have to worry about forgetting to run it.

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what program do you suggest?

Member Avatar for Novell52

I'm not trying to plug this company, but Diskeeper works brilliantly. I run it on my own system at home.

They are the number one defrag software company. Thousands of companies and home users use their product.

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