Member Avatar for jamesl22

Hi,

I'm having an issue with my Granddad's Dell Dimension 5000 machine with XP Home. He gets a Blue screen of death whenever he tries to read certain cd's that he's written to. It does not happen with all his disks only a dozen but it's irritating as he has lots of photos on them. I have tried upadting the driver but this hasn't helped. Here is the info from the event logger:

Event Type:	Error
Event Source:	System Error
Event Category:	(102)
Event ID:	1003
Date:		04/04/2010
Time:		15:01:50
User:		N/A
Computer:	DCTX5N1J
Description:
Error code 00000019, parameter1 00000020, parameter2 fd544bd0, parameter3 fd544be8, parameter4 1a030001.

Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 31    0000001
0020: 39 20 20 50 61 72 61 6d   9  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 32 30 2c 20   000020, 
0038: 66 64 35 34 34 62 64 30   fd544bd0
0040: 2c 20 66 64 35 34 34 62   , fd544b
0048: 65 38 2c 20 31 61 30 33   e8, 1a03
0050: 30 30 30 31               0001

Any help would be much apprieciated!

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  • Latest Post Latest Post by jamesl22

Dani AI

Generated

Brief summary and focused troubleshooting notes tied to the thread: the system in question is a Dell Dimension 5000 running Windows XP Home that blue‑screens when certain burned CDs are read. already copied discs but the problem persists on that machine; ’s copy suggestion was attempted and confirmed the failure is local to this PC. Because the media works elsewhere, the most likely culprits are the local optical drive hardware, the IDE/ATAPI driver/firmware, or a third‑party CD‑burning / virtual‑drive filter driver rather than bad discs.

Practical, ordered checklist (work through top→bottom):

  • Test in Safe Mode (F8 at boot). If the disk can be read there, suspect third‑party drivers/filters.
  • Uninstall any burning or virtual‑drive software (Nero, Alcohol, Daemon Tools) and remove associated filter drivers (ASPI/SPTD). Check Device Manager for non‑Microsoft drivers related to CD/DVD and remove them.
  • Try an alternate drive (external USB optical drive or swap the internal drive). If the crash disappears, the original drive is failing.
  • Update Dell BIOS, motherboard/chipset and IDE controller drivers from Dell’s support for the Dimension 5000. Also check the optical drive firmware if available.
  • Run memory and disk integrity checks: bootable memtest86+ for RAM, and run disk checks and system file check.

Useful commands to run from an elevated command prompt:

chkdsk C: /r
sfc /scannow

Further diagnostics: enable small memory dumps (Control Panel → System → Advanced → Startup and Recovery → Settings → Small memory dump) and inspect the dump with tools like BlueScreenView, WhoCrashed, or Microsoft WinDbg to identify the driver causing the stop. Back up important photos before extensive testing. Suggested order: Safe Mode + uninstall filter apps → test with alternate drive → update BIOS/chipset → analyze minidump. This isolates software filters first (the common cause), then hardware and firmware.

Member Avatar for CoffeeCupBreak

Why not simply copying the CDs content in your computer and then transferring to them to your Granddad !

Member Avatar for jamesl22

Why not simply copying the CDs content in your computer and then transferring to them to your Granddad !

I have already done that but most of his disks, and mine, give his machine a blue screen so it needs to be fixed.

Member Avatar for maceman

Hi!
Does this happen only with his computer or with all computers?

Member Avatar for jamesl22

Hi!
Does this happen only with his computer or with all computers?

This only happen on his computer.

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