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Have windows XP, mp3 player is not detected by computer. Mp3 player works on other computers. Ipod will download music from same usb port, but will not recharge the battery. Device manager says usb ports are fine. Help!

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As described, the player enumerated successfully a few times and works on other PCs, while an iPod will sync from the same USB jack but won’t charge. That combination usually points to a Windows XP USB driver or power-management issue on that machine rather than a bad player.

Suggested troubleshooting (in order):

  1. Use Device Manager -> Universal Serial Bus controllers. Right-click any "Unknown device" or "USB Mass Storage Device" entries and uninstall them. Then reboot and reconnect so Windows redetects the device.
  2. For each USB Root Hub (same place), open Properties -> Power Management and uncheck "Allow the computer to turn off this device to save power." This often stops intermittent detection.
  3. Open Disk Management (My Computer -> Manage -> Disk Management) while the player is connected. If the device appears without a drive letter, assign one. If it does not appear at all, Windows is not enumerating it.
  4. Try rear/back-panel motherboard USB ports (not front-panel or unpowered hubs). If charging is the issue, test with a known good cable and a powered USB hub or wall charger; some ports/hubs won’t supply the current the device expects.
  5. Remove any vendor syncing software, reboot, then connect the player so Windows uses the generic Mass Storage/MTP driver. If the player uses MTP, ensure Windows Media Player support is installed.
  6. Update the PC’s chipset/USB controller drivers from the motherboard vendor (new drivers often fix enumeration and power quirks).
  7. If it worked previously and then stopped, try System Restore to a date when it was working. Also check Event Viewer for USB or usbstor errors to capture the exact failure code.

If these steps fail, record the exact Device Manager error text or Event Viewer entry and report it. That detail usually identifies whether the problem is driver, power, or a device/firmware mismatch.

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Member Avatar for caperjack

did you get a cd with mp3 player ,if so did you load drivers first ,also what is the brand name

Member Avatar for sherrmann129

Mp3 player is RCA Lyra RD2012. Loaded software off the cd as directed. Mp3 player worked fine two or three times, we were able to add music normally. Then it stopped being detected by my pc, it's fine on other computers. Apple mini Ipod will download music fine from the same usb port, but will not recharge. Any ideas?

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