Member Avatar for Trouble4me

Netgear's WNDR3700
Security Options (WPA-PSK + WPA2-PSK)
ps using HP DV9922us laptop
all other computers are on line with xp
setting seem correct logs on see's rougter DHCP BUT.....
i do get a ip address on ipv4 but dont know how to set that up in vista 64 bit maybe
im just too tired or its a new problem, hate to take it back this was only 125.00 at frys
Dang this has been driving me crazy or looking at macs, help, thanks!
ps using HP DV9922us laptop

Edited by Trouble4me because: more info
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Dani AI

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Based on the troubleshooting already posted (and the temporary success from turning security off noted by and ), this looks like an authentication/encryption mismatch or a client-driver issue rather than a pure DHCP problem. Turning security off is fine for a short test, but it's not a permanent fix.

Try these focused steps in order:

  • Update the wireless adapter driver on the laptop (use the vendor/HP download page or Windows Update). If the vendor supplies its own wireless utility, either use it exclusively or uninstall it and let Windows manage wireless — two managers can conflict.
  • Update the router firmware (manufacturer support pages have step‑by‑step guides).
  • On the router use WPA2 with AES (not TKIP) if the adapter supports it; disable mixed/TKIP modes while testing. Also try forcing the AP to 20 MHz or mixed b/g/n mode if 802.11n drivers are flaky.
  • If the laptop still only gets an IP but no internet, test connectivity from the laptop and gather diagnostics.

Quick commands to run (open an elevated Command Prompt):

ipconfig /all
ping <router-ip>
ping 8.8.8.8
nslookup www.google.com
netsh int ip reset
netsh winsock reset

ipconfig /all shows gateway and DNS; ping verifies local and internet reachability; nslookup checks DNS resolution. Resetting TCP/IP and Winsock can clear corrupted network stacks — reboot after running the reset commands.

If the adapter is older and lacks WPA2/AES support, use a modern USB Wi‑Fi adapter or replace the adapter. Do not leave the network unprotected; once a secure connection works, re-enable strong encryption and a solid passphrase. For router firmware and driver downloads, consult the vendor support pages: Netgear Support and Microsoft Support.

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Member Avatar for finito

A note HP and Compaq have the worst build quality. And vista isn't gonna help you.

Try tuning off WPA security and see if you can connect.

Member Avatar for rogov

I had the same issue. Disabling WPA worked. Is there a solution to make it work with secure network?

Member Avatar for finito

Please don't hijack threads read the rules. Since you are new I will let it fly but I am not a mod so it doesn't matter.

You can change it to some other Security Standard WPA2 or WEP.

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