i am trying to syncronize my cell phone (HTC Dash 3g)to my laptop(windows 7 x64)and recieve the "code 10" error message.my cell phone company has been no help whatsoever.thank you.

What is generating the error? If this is a windows error, it is probably a fouled-up driver. I would try uninstalling the software and re-installing it.

Good Luck

The following is a quote from Microsoft knowledgebase:

"If the device has a FailReasonString value in its hardware key, that string is displayed as the error message. The driver or enumerator puts this registry string value there. If there is no FailReasonString in the hardware key, you receive the following error message:
This device cannot start. (Code 10)

Recommended resolutions

Here are some things that you can try to resolve this problem.

Update the driver

In the device Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard. Follow the instructions to update the driver.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.

View the article in the Microsoft Knowledge Base

For more information about Code 10-related errors , click the following article number to view the article in the Microsoft Knowledge Base:
943104 (http://support.microsoft.com/kb/943104/ ) Description of Code 10-related errors that Device Manager generates on Windows XP-based computers "


What is the message associated with the Code 10?