I had U-Verse installed for wireless and provided that key number into my 2006 Inspiron 6400 laptop. The laptop has a wireless card inside and it shows the connection status as "Authenticating". I cannot get into the Internet with the laptop. I don't know much about computers so not sure what to do. I was told that the wireless would work all over the house, but I'm right by the modem and it's still now working to connect to the Internet. It says "No connection to the Internet is currently available." Yet here I am on the desktop linked to the Internet.
How can I fix this? Any help to a real greenhorn would be appreciate. Thanks!