I'm in serious need of help getting a sound driver installed on my mother-in-law's computer! I had to reinstall Windows XP and after I did, the sound did not work. I have downloaded Intel Chipset Device Software and installed it and it says "Setup is complete." Then nothing happens and I can't find the software anywhere on the computer. I have rebooted the computer a couple of times and still no audio device. I need the Intel Chipset 910/915 family but when I try to find the driver to download I either hit deadends or somebody wants to sell me software. Any help will be greatly appreciated!
wmc1956 0 Light Poster
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Jump to PostIt would help if you told us what computer it is!
Jump to PostHave you tried HP? http://www8.hp.com/us/en/support-drivers.html
Jump to PostWhy did you re-install Windows and how did you do it?
Did you reformat?You should have had a HP Recovery disc and it would have installed all system with the correct drivers.
Do as RIK says, and re-download the Driver, just incase it corrupted while you downloaded.
All 11 Replies
Rik_ 111 Nearly a Posting Maven
It would help if you told us what computer it is!
wmc1956 0 Light Poster
It's an HP 540J.
Rik_ 111 Nearly a Posting Maven
wmc1956 0 Light Poster
Oh sorry I got the kind wrong. It's a HP Pavilion a820n.
Rik_ 111 Nearly a Posting Maven
Check the HP website as I suggested.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=443070#N152
The very first one on the list.
The reason the intel driver didn't work is because it isn't intel audio. It's an AC97 which is made by realtek!
wmc1956 0 Light Poster
I downloaded the driver and tried to install it and it would go so far and then it would say "can't match hd audio inf file" and then another box would pop up and say "driver set up failure."
Rik_ 111 Nearly a Posting Maven
Go to add/remove programs and uninstall the intel audio driver if it is there then try the proper driver again.
BBAD 58 Junior Poster
Why did you re-install Windows and how did you do it?
Did you reformat?
You should have had a HP Recovery disc and it would have installed all system with the correct drivers.
Do as RIK says, and re-download the Driver, just incase it corrupted while you downloaded.
wmc1956 0 Light Poster
WE HAVE SOUND! Thank you SO much! RIK that did the trick to remove the Intel and reinstall the proper one. Thank you all for your input! You guys are the best!
Rik_ 111 Nearly a Posting Maven
You might also want to get chipset and graphics drivers from the HP site, that should make the PC quicker!
jhnjohn3 0 Newbie Poster
Driver are main parts of computer. as it used to connect. Download Intel Driver for your system , It is best and safe to use. It is easy to install and update in comparison to other driver available online.
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