Member Avatar for benmar

!!! need help guys.. thanks...!!!

  • 4 Contributors
  • 4 Replies
  • 115 Views
  • 3 Days Discussion Span
  • Latest Post Latest Post by benmar

Dani AI

Generated

For — since and asked for details and you confirmed the machine hangs while Windows is starting, here is a short, ordered checklist to isolate the problem and recover data before attempting restores.

  1. Quick checks (no data loss)
  • Disconnect all USB devices, SD cards and external drives.
  • Do a power-reset: remove battery and AC, hold power 20–30 seconds, reconnect and try booting.
  • Try Advanced Boot Options: repeatedly press F8 after powering on and choose "Safe Mode" or "Last Known Good Configuration". If Safe Mode works, disable non-Microsoft startup items with msconfig and uninstall any recently added drivers.
  1. Run file and disk checks (from Safe Mode or Recovery)
    If you can get a command prompt (Safe Mode with Command Prompt or the Recovery Command Prompt), run:
    sfc /scannow
chkdsk C: /f /r

    SFC repairs system files and CHKDSK checks the disk surface and file system; both are common fixes. See Microsoft docs for System File Checker and CHKDSK:

  1. If Safe Mode/repairs fail
  • Boot from a Windows 7 installation DVD or a System Repair Disc and run Startup Repair / System Restore (see the System Recovery link above).
  • Many Acer machines offer an eRecovery partition accessible at boot with Alt+F10 on models that include it — that runs a factory restore (this will erase user data).
  1. Hardware checks and data safety
    If the system freezes even before Safe Mode, suspect hardware (failing HDD or RAM). Check BIOS to confirm the drive is detected. Run RAM tests (example: MemTest86: https://www.memtest86.com/) and run a vendor HDD diagnostic. If data is important, remove the drive and connect it to another PC or USB adapter to copy files before doing any factory restore.

Caution: factory restore/recovery will wipe user files. If uncertain about any step, prioritize copying personal data off the drive first.

Recommended Answers

All 4 Replies

Member Avatar for Xlphos

Hello,

Any chance of more info?

When you say can't boot up does that mean nothing happens when you switch the net book on? OR does windows start and freeze before you log on? or after?

Member Avatar for i2u2me

Need more info ,I have a Acer laptop notebook and have never had any issues.

Member Avatar for Netcode

At what point does it freeze?

Member Avatar for benmar

when windows starting to open it freeze...

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.