Member Avatar for cbk

Clicking back arrow top left on Explorer goes back two or three pages sometimes not the previous page, , alternates between first and third page sometimes too, how to fix this?

Thank you

CBK

Windows 7
New Gateway Laptop

  • 4 Contributors
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  • Latest Post Latest Post by Member #935320

Dani AI

Generated

Symptoms like skipping one or more folders when pressing Explorer's Back button are most often caused by either a flaky pointing device (button bounce / double-clicks) or a touchpad gesture/driver that is sending extra Back commands. Hardware was already suggested by and , and 's history dropdown is a useful workaround for jumping to a specific prior folder but does not address the root cause.

Troubleshooting checklist (in order of effort):

  • Confirm whether keyboard navigation behaves normally: Alt+Left (Back) and Alt+Right (Forward) should move one step at a time. If keyboard navigation is consistent but the Back button still skips, the pointing device or touchpad is very likely responsible.
  • Check touchpad driver gesture settings (Synaptics/ELAN): disable horizontal swipe/edge-swipe and two-finger back/forward gestures and disable tap-to-click temporarily. These drivers live in Control Panel > Mouse (look for a Device Settings/ELAN/Synaptics tab).
  • Reduce the mouse double-click sensitivity and disable ClickLock in Control Panel > Mouse > Buttons to reduce false multi-clicks.
  • Close or uninstall any mouse utility or macro software (Logitech SetPoint, Microsoft Mouse and Keyboard Center, AutoHotkey, etc.) and test after a clean boot to rule out software that maps extra navigation events.
  • If practical, test with another pointing device or boot a Linux live USB to see if the behaviour persists; persistence across OSes points to hardware.

When the problem is driver/software related, updating or reinstalling the touchpad/mouse driver from Gateway's support site usually fixes it. When it is hardware (worn switch or faulty touchpad), replacement of the mouse or service/repair of the touchpad will stop the skipping.

Recommended Answers

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Member Avatar for AnkitGuru

try this
don't click
press left click button and keep it pressed don't release now move it downwards you will see a lit of pages to go back to now select the one first one on the top and ur done.

Member Avatar for hotmatrixx

I don't suppose you have got another mouse? It sounds almost like a hardware issue to me.

Member Avatar for Member #935320

I used to have a mouse with a sticky button which would click more than once. Does it happen with anything else?

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