I have dell Optiplex GX620, I have installed windows 7 but it shows that no audio output device is installed. I even changed my sound card, but no use. I have visited many hardware shops as well to repair it but no one could find any problem.
Umm-e-Habiba 0 Newbie Poster
Recommended Answers
Jump to Postthe tower should have a dell service tag # on it put it in the box in link and download drivers for the motherboard like chipset and video and sound .
if hands on computer repair people cound not fix it then there either don't know what they are doing …
Jump to Postnew window on gx620 and started using it but no sound now.
the new windows install likely didn't install drivers for the sound devive ,so unless you install the correct driver for the sound its no going to work,and like i said in my other post ,Dell computers …
Jump to PostI have intsalled the driver, but when I installed the skype it says no sound card found
so you sound works when you use it correct ,its just skype does,t reconize that the device is installed
All 9 Replies
JorgeM 958 Problem Solver Team Colleague Featured Poster
I have a gx620 as well and have not seen any problems with XP or 7. Check to make sure the integrated sound is not disabled in the BIOS settings.
caperjack 875 I hate 20 Questions Team Colleague
the tower should have a dell service tag # on it put it in the box in link and download drivers for the motherboard like chipset and video and sound .
if hands on computer repair people cound not fix it then there either don't know what they are doing or the computer broke beyond repair .adding another sound card should have fixed it as long as you installed drive fro the new card
http://www.dell.com/support/troubleshooting/us/en/04/TroubleShooting/ProductSelector
bobbyraw 16 Nearly a Posting Virtuoso
the gx620 normally comes with a PCi card.was the old card ever working. one poster said to check the bios. you want to make sure the onboard is disabled.and enable the pci. if you still cannot get sound use another PCI slot (if you have one)alo make sure you are plugging into the speak/head phone slot on the PCI card. if the PCI card has a audio cable to connect to the moboo make that's connected too.
Umm-e-Habiba 0 Newbie Poster
old card was working well few months ago, then I started using another system. now I installed new window on gx620 and started using it but no sound now.
caperjack 875 I hate 20 Questions Team Colleague
new window on gx620 and started using it but no sound now.
the new windows install likely didn't install drivers for the sound devive ,so unless you install the correct driver for the sound its no going to work,and like i said in my other post ,Dell computers have a service tag on them go to the link in my other post and put in theservice # and it will take you to the correct driver for the computer
Umm-e-Habiba 0 Newbie Poster
I have intsalled the driver, but when I installed the skype it says no sound card found
caperjack 875 I hate 20 Questions Team Colleague
I have intsalled the driver, but when I installed the skype it says no sound card found
so you sound works when you use it correct ,its just skype does,t reconize that the device is installed
Umm-e-Habiba 0 Newbie Poster
no, there is always a cross on speaker sign in right bottom corner, I gave the example of skype for understanding
caperjack 875 I hate 20 Questions Team Colleague
ok ,i found a dell user guide ,and it says to check bios/setup on bootup and make sure that intergrated [onboard ]sound is enabled .
Be a part of the DaniWeb community
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.