Member Avatar for sophiexsophie

hi i'm new!........i have a (nother!) problem with my windows xp when i click the "two computers" (mine is freeserve) icon on the desktop the dialler box does not show! (first problem), so i click on "internet explorer" and get it up that way but then when it connects it doesn't show on the taskbar like it should so when i want to disconnect a have to pull the line out of the wall!....what is this all about?!....i would be so greatful if someone could help....sorry that i don't know much techtalk!....love sophie.xxxx

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  • Latest Post Latest Post by Epoc

Dani AI

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Quick note: and are right that this often comes down to the connection/notification settings, so if their suggestion fixed it you're done. If the icon still does not appear or keeps vanishing, the steps below will help narrow the cause and let you disconnect safely without yanking the phone line.

First checks (simple tests)

  • Make a new dial-up connection and connect with that one as a test. If the new connection shows the expected behaviour, the original connection or its desktop shortcut is corrupt — recreate it rather than trying to fix a broken shortcut.
  • Try logging in with a different Windows user (or create a temporary account). If the icon appears there, the problem is limited to your user profile.

Troubleshooting and fixes

  • Restart the shell: open Task Manager, End Process on explorer.exe, then choose File -> New Task and run explorer.exe. This refreshes the notification area.
  • Check Device Manager for the modem driver and reinstall it if the hardware looks faulty. Some ISPs supply their own dialer software that bypasses Windows’ dialer and tray icon; uninstall or disable that to test Windows’ built-in dialer instead.
  • If the machine is tuned with third-party “tweak” utilities or is on a managed domain, a policy or tweak can hide tray icons — remove or reverse the tweak and retest.

Safe disconnect when the tray icon is missing
Open a command prompt and run the built-in rasdial tool. For example:

rasdial "Freeserve" /disconnect

If that doesn’t work, run rasdial with no arguments to list active connections, then use the exact name shown.

Final notes
If none of these identify the issue, running sfc /scannow from an elevated command prompt can repair corrupted system files that affect Explorer and the notification area.

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Member Avatar for RC_Razor

open conection setings-->right click on our network connection--> properties-->show icon on desktop---> is it there....

Member Avatar for Epoc

Click the start button then connect to
right click on freeserve now click properties
:cool: tick the box show icon in notification area when connected.
good luck.

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