Purchased Windows 7 Professional online in 2009 to be sent to my friend in Las Vegas. The box was lost and replaced for a new one in 2010. I installed, activated and registered it and everything worked. In 2011, my HP crashed and I replaced it with an Apple Mac and purchased the Parallel Desktop and reinstalled the Windows 7, and activated it. It worked perfectly for six months and two days ago, the screen went black and at the bottom of the screen it said that my windows 7 is not genuine and that my activation code is not correct. Both my CD's (32 & 64) have the marking "genuine" on them, the activation code is the one on the back of the box and I have confirmation of my payment for the software.
I sent three e-mails to Microsoft, including order No. payment confirmation and shipping address, but they were ignored. I called and had the phone slammed in my ears. I need urgent help in order to continue my work. P L E A S E!!!!