Erm, DSonnaB3, resetting Windows 10 is a bit extreme as a first option don't you think?
Dani, the 'in case you need it' was aimed at us I suspect and not part of any displayed error message :)
Sushil, the error code 0x80072EFD is a connection problem when trying to load the store. Most likely, therefore, your firewall (do you have an antivirus/security suite installed or are you just running default Windows Defencer ?) preventing access to the store.