Member Avatar for stupidme

Im having a problem since a week about a week ago with windows xp home edition. One day everything goes smooth the next day internet explorer doesnt open and my computer(the computer icon) what caused this problem, I have tried to overwrite the xp version but it failed. I have tried to look for virusses nothing I dont know what to do please help
already thanks a lot

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  • Latest Post Latest Post by Member #2466

Dani AI

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Both Internet Explorer and the "My Computer" window rely on the Windows shell and several COM/ActiveX components. When both stop opening, common causes are corrupt system files or COM registrations, a damaged user profile, or a third-party shell-extension/startup item rather than a simple file-virus. System Restore () and full AVG scans () are reasonable first steps; disabling indexing (as suggested) helps performance but usually will not repair broken shell components.

Useful diagnostics include booting to Safe Mode (press F8 at startup) to see whether Explorer/IE run there, and creating a fresh user account to determine if the problem is profile-specific. Task Manager can be used to run explorer.exe manually (File → New Task) to observe immediate errors. Event Viewer (Control Panel → Administrative Tools → Event Viewer) often records the failing module or path and gives a clue whether a DLL, shell extension, or driver is crashing Explorer.

If system files are suspected, run sfc /scannow from a command prompt (the XP CD will be required) to restore missing or corrupted system files. Re-registering the core IE/shell COM DLLs (for example regsvr32 /s urlmon.dll and regsvr32 /s shdocvw.dll) and then rebooting can fix COM/ActiveX-related failures. A clean boot (msconfig) or Autoruns can isolate startup items; ShellExView is useful to disable third-party shell extensions that commonly hang "My Computer."

If those measures fail, a proper Repair install should be performed from the XP CD (boot from CD and choose Setup’s Repair option — press R when the existing installation is detected). Running Setup from inside Windows can create a second Windows folder and will not perform the same repair (which likely explains ’s “another XP” result). Before registry edits or a repair install, back up personal data. If on-disk AV scans remain inconclusive, an offline or Safe-Mode anti‑malware sweep (Spybot/Ad-Aware/Malwarebytes or similar) can catch rootkits or spyware AVG might miss.

Recommended Answers

All 9 Replies

Member Avatar for Zachery

Try restoring to before the problem started

Start > All programs or Program Files > Accessories > System Tools > System Restore

Choose a point before you started to have this problem.

Member Avatar for stupidme

I have tried that already but it didnt work but thanks for your help anyway

Member Avatar for Monte

try to run scandisk, scan for viruses

Member Avatar for GReddy4u

Try, updating ur current explorer, if you have the win/xp disk, Pop it in, and either over-write it or do the windows xp repair. Your cpu usage could be sky high also, which doesnt allow many things to run.

Member Avatar for stupidme

I have got avg 6.0 free version and I have let it test the whole computer twice and it didnt find anything. The version of avg is almost always the newest because I update when ever I can. Maybe I need a better one but it has to allow msn(my other virusscanners wouldnt let me sign in at msn any ideas for a good free scanner

Member Avatar for stupidme

I have already tried to rewrite but it just makes another xp version besides the old one and thatsway it didnt work. Ill try to repair it like you said greddy4you well i'll let you kwow if it worked

Member Avatar for Catweazle

What are the drives and partitions in your system?

Which drives/partitions do you have installations of Windows XP on?

Member Avatar for stupidme

Sorry im dutch so i dont really understand that last one can you put it in a different way?

Member Avatar for Member #2466

Turn off indexing service on your hard disk. That causes explorer to hang when you open up 'my computer' and the flashlight thingy will sit there and go back and forth like and back and forth and so on. If you turn off indexing, it will go much faster. Go to start, run, type C: (C: drive window pops open) hit the up arrow (go one directory up). You're now in 'My Computer'

Right click on C: drive and choose properties. On the general tab, uncheck indexing. it will pop open a window and apply to the entire C: drive. Let it finish. Reboot. That should speed it up for you.

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