Just got a HP Pavilion x360.

When the screen is rotated round to turn the laptop into a tablet, the keyboard and trackpad don't auto-lock, so it still gets inputs. Obviously this makes it useless as a tablet.

Windows' tablet mode settings don't seem to include a setting for this. Microsoft's and HP's official online support have been asked about this by others over the last couple of years and haven't supplied a good answer (that I can find).

Pleeeeease someone help! Without this auto-lock feature, the laptop doesn't work as a tablet so is pretty much a ripoff. I can't believe HP would do something this stupid (although actually, I can). I am literally angry with rage.

Dani AI

Generated

On many HP x360 models the hinge/position sensor (not Windows itself) tells the OS when to disable the keyboard and touchpad. If the machine keeps accepting key/trackpad input after folding, the convertible-mode sensor stack or its drivers are usually at fault — reinstalling the Intel sensor package or the HP HID/serial drivers is a common fix. This matches ’s observation and is consistent with HP’s documentation that x360 position controls whether the keyboard area is enabled. . ()

Practical troubleshooting (ordered by safety/ease): run Windows Update and HP Support Assistant to pull HP-recommended packages; in Device Manager look under Sensors / System Devices for “Intel Integrated Sensor Solution” (or similar HID/ISS entries) and reinstall it (right‑click → Uninstall → check “Delete driver” → reboot → install the vendor driver from the PC’s HP support page). Also install/update Intel Serial IO, HP Hotkey/HID Event utilities and chipset drivers. If HP Support Assistant doesn’t help, download drivers directly from the specific Pavilion x360 product page. HP Support Assistant. (support.hp.com)

Check Windows services next: Sensor Monitoring Service, Sensor Service and the Touch Keyboard/Handwriting service should be set to Manual/Automatic (trigger start) and able to start — if those services hang or are disabled, the OS won’t react correctly to hinge changes. Stopping these services can restore keyboard input but breaks rotation/tablet features. (learn.microsoft.com)

If nothing else restores behavior, two pragmatic workarounds exist: disable the Intel sensor driver (this typically brings the keyboard back but removes rotation/other sensor features), or — for a permanent “no tablet mode” approach on Windows 11 — set the registry ConvertibilityEnabled DWORD to 0 so Windows treats the device as non‑convertible (back up the registry first; this removes tablet behaviors). Windows convertibility registry guidance. (learn.microsoft.com)

Summary: follow the driver → services → BIOS/power‑drain order (reinstall Intel Integrated Sensor Solution, Intel Serial IO, HP HID/Hotkey), then try the safe workarounds only if needed. The exact driver package depends on the Pavilion x360 product number and OS build — use HP Support Assistant or the machine’s HP support page to get the correct installers. (support.hp.com)

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