0

INFO:
OS: Windows XP service Pack 1
Computer: HP pavilion m703
IE version: 6.0.2800.1106.xpsp1.020828-1920


Situation:
My family has a computer we share. A few days ago we started havin gtrouble with Internett Explorer. It started freezing and clicking on the X in teh corner didn tshut it off. I had to use use the CTrl+alt+del command to bring up the help menu thingy to terminate the IE operation. This is where i noticed that IE was using 97 to 99 % of my prosessor.

This has been a a big problem. so a friend brought over a version of Opera ( teh norweagin browser) and it worked fine.
I tried doing a diognostic with my antivirus checking my antivirus was fully updated and used several windows diognostic programs i downloaded, but still the problem is there.

If anyone ever heard of anything like this id be happy to get an advice on
what to do.

[edit]
i saw that hijaker thing ran it and here is teh log:

ogfile of HijackThis v1.97.7
Scan saved at 23:32:15, on 11.04.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Programfiler\Ahead\InCD\InCDsrv.exe
C:\Programfiler\Fellesfiler\Microsoft Shared\VS7Debug\mdm.exe
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Personal Firewall\NISUM.EXE
C:\Programfiler\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~3\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Norton Personal Firewall\ccPxySvc.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Programfiler\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\cnmsm4b.exe
\Familien-a14498\div dowload\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sol.no/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.sol.no/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E9147A0A-A866-4214-B47C-DA821891240F} - c:\windows\system32\ngsw31.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programfiler\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - Startup: BJ Status Monitor Canon i850.lnk = C:\Documents and Settings\Eier\cnmss Canon i850 (Local).exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programfiler\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

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Last Post by TallCool1
0

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sol.no/

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.sol.no/

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger

O2 - BHO: (no name) - {E9147A0A-A866-4214-B47C-DA821891240F} - c:\windows\system32\ngsw31.dll

Reboot and delete this file .
c:\windows\system32\ngsw31.dll --- delete file only

Reboot and post a new hijack log

0

Logfile of HijackThis v1.97.7
Scan saved at 00:47:15, on 12.04.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Programfiler\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\cnmsm4b.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Programfiler\Ahead\InCD\InCDsrv.exe
C:\Programfiler\Fellesfiler\Microsoft Shared\VS7Debug\mdm.exe
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Personal Firewall\NISUM.EXE
C:\Programfiler\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~3\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Norton Personal Firewall\ccPxySvc.exe
C:\Documents and Settings\Eier\Skrivebord\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programfiler\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - Startup: BJ Status Monitor Canon i850.lnk = C:\Documents and Settings\Eier\cnmss Canon i850 (Local).exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programfiler\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

0

been running a while now and seems to be ok ??

u dont know what it was do you ?? kinda wanna warn the rest of the household about downloading at whim, but kids will be kids.

0

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programfiler\WinZip\WZQKPICK.EXE

One more suggestion: make sure that you update WinZip to the newest version 9.0 because of this vunerability -- or use the free 7-Zip instead, which is more powerful.

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