Member Avatar for zerotoleranc

I am trying to figure out why I can login as an admin and as a user, but when I try to login as a power user the system freezes. Any Ideas?

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has already tried the basic isolate-the-account step suggested, so the fault is more likely at the system/policy level than a single corrupted profile. Focus the next troubleshooting on what runs or is applied only to Power Users during logon.

Try these targeted checks in order: boot the machine and log on as a Power User in Safe Mode—if Safe Mode works, a startup item, service, or driver is likely. Use Autoruns to disable non-Microsoft logon/startup entries and test again (Autoruns). If the freeze still happens, enable boot logging with Process Monitor to capture file/registry/network activity during the hang and look for long delays or ACCESS DENIED entries (Procmon). Also inspect Application and System logs in Event Viewer for service failures or application crashes at the logon timestamp.

Check policy-related causes: if the PC is domain-joined, run Resultant Set of Policy (rsop.msc) or gpresult to see policies applied to the Power Users group. On standalone machines, verify Local Security Policy (User Rights Assignment) to ensure Power Users are not denied interactive logon and check for logon scripts, folder redirection, or mapped drives that might stall only for that group. Back up the registry before editing Winlogon or other keys, and document changes so they can be reversed.

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Member Avatar for MartyMcFly

Hi, could you create a new power user, and log in, and see if the problem persists. That will identify whether you have a profile problem, or a Windows problem.

Dave

Member Avatar for zerotoleranc

I have created different power user accounts and all have the same effect.

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